WhatsApp & Support Automation

A helpful answer. A human when it matters.

Help attendees find event information, check their registration and reach your team through WhatsApp.

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From a question to a resolution

01Attendee asks
02AI answers
03Ticket created if needed
04Team resolves

WhatsApp & Support Automation

Support that stays with the conversation.

Event answers in WhatsApp

Answer questions about schedules, venues and FAQs using your event knowledge base.

Registration and ticket lookups

Check registration status and pass details during the support conversation.

Confirmations and reminders

Keep attendees informed with attendance confirmations, reminders and WhatsApp updates.

Automatic tickets, human handoff

Create support tickets from WhatsApp conversations and pass unresolved questions to your team with the conversation history.

Your engineering team

A real team, one message away.

Get help at the event desk or through DigiMeet’s WhatsApp support. Support automation helps capture questions as tickets, organize follow-ups and keep attendees informed. Your assigned engineering team handles issues that need a person, with a direct WhatsApp line during the event and support through post-event reporting.

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Bring your event support together.

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