01Event answers in WhatsApp
Answer questions about schedules, venues and FAQs using your event knowledge base.
Products
WhatsApp & Support Automation
A helpful answer. A human when it matters.
Help attendees find event information, check their registration and reach your team through WhatsApp.
WhatsApp & Support AutomationFrom a question to a resolution
- 01Attendee asks
- 02AI answers
- 03Ticket created if needed
- 04Team resolves
WhatsApp & Support Automation
Support that stays with the conversation.
01
02Registration and ticket lookups
Check registration status and pass details during the support conversation.
03Confirmations and reminders
Keep attendees informed with attendance confirmations, reminders and WhatsApp updates.
04Automatic tickets, human handoff
Create support tickets from WhatsApp conversations and pass unresolved questions to your team with the conversation history.
Your engineering team
A real team, one message away.
Get help at the event desk or through DigiMeet’s WhatsApp support. Support automation helps capture questions as tickets, organise follow-ups and keep attendees informed. Your assigned engineering team handles issues that need a person, with a direct WhatsApp line during the event and support through post-event reporting.
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